Customers may opt to return a product to the manufacture or to Black Swamp Public Safety Outfitters, LLC. Customers must be aware that each manufacture has their own return policy that shall be followed in the returning process.
Black Swamp Public Safety Outfitters, LLC charges 25% of the purchase price of a product to return it to stock. In order to return a product to stock with Black Swamp Public Safety Outfitters, LLC the following criteria shall be met. The product shall be in its original packaging, product must be unused, must not show signs of wear, be within 15 days of product receive date, attached receipt, and a completed RMA form shall be completed and approved prior to returning the product to Black Swamp Public Safety Outfitters, LLC. Customer will be responsible for associated shipping fees to return the product to our warehouse.
If you receive a product that is not what your ordered, there are no associated fees to return the product to us.
If a defective product is received the defective product must be returned to the manufacture directly.
Black Swamp Public Safety Outfitters, LLC reserves the right to deny any product that is returned without prior authorization or if the return criteria is not met. Black Swamp Public Safety Outfitters, LLC is not obligated to allow customers to return a product that is not defective. Contact Black Swamp Public Safety Outfitters, LLC with any questions regarding our return policy.
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